FAQs

Nope! When you start in level-appropriate classes, you’ll develop the foundational strength and coordination needed to perform the movements. Our instructors are also trained to provide appropriate modifications if students lack the strength or flexibility to do a certain movement. We believe pole is for EVERY body, no matter their size, gender identity, or fitness level.

That’s okay too! While flexibility usually improves with regular class participation, most pole movements can be modified for students of varying flexibility levels. If you want to improve your flexibility more quickly, we have weekly Flexibility classes available as well.

New pole students are welcome to take our Intro to Pole drop-in class on Saturdays or the 4-Week Intro to Pole Series. Please visit our New Student page to learn more and sign up! Flexibility and movement classes are also beginner-friendly.

Our group class studio has 7 student poles, and we cap our pole classes at 14 students. That means you could be sharing a pole with one other student. Sharing poles allows us to provide a beautiful studio space, pay our instructors fairly, and keep our class prices affordable. Moreover, pole sharing is truly a benefit to our students. It creates camaraderie during classes, allowing students to observe one another and cheer each other on. It also reduces the risk of injury from over-training, as it gives students a chance to rest in between sets.

Oh, you mean pole kisses? When you start pole dancing, you will likely get some bruises in the areas that are gripping the pole. Every body is different, but most people’s skin will get acclimated to the pole, and they won’t bruise as much as they did when they were new to pole.

To sign up for any of our classes, you’ll need to create an account and book your class online. If you’re having issues with signing up for class, please contact us directly at info@covapoleandmovement.com.

Pole classes: In pole classes, we use our skin to grip the pole, so your clothing will need to expose your armpits and thighs. For tops, sports bra or tank tops are appropriate (tank tops may need to be rolled up for certain movements). Bottoms should be form-fitting shorts that leave your thighs bare, or that can be rolled up if necessary. You may also want to wear kneepads for floorwork.

Heels classes: For heels classes, please wear pole dance platform heels, such as Pleasers or Hella Heels. Heels and boots are both welcome. Please never wear heels that have been worn in the club or outdoors. Studio heels should only be worn in the studio.

Flex and movement classes: Wear comfortable clothing that is easy to move in. Pole attire is fine, but you are also free to wear other athletic clothing.

We do! Please visit the Classes page to book a private lesson with one of our expert instructors.

Absolutely! Our memberships include open pole sessions, and they can also be booked separate from memberships. Be aware that open pole sessions do not guarantee you will have the entire space to yourself. If you’d like the space to yourself, you can book one of the studios as a private rental. See the Rental page for details.

Yes! We love providing a beautiful space for workshops and events in the community. Whether you want to put on your own pole workshop, host a private event, or teach a specialty class, COVA is the space for you! Our poles are on a PoleAway system, so they can be easily stored if you are hosting a non-pole event. Please see the Rental page for details.

YES! We have two changing areas, each have 2 single private bathrooms. Both have lockers (you must provide your own lock and cannot leave things overnight unless officially renting a locker for long term use). One changing area/2 single bathrooms are gender neutral, the other is women. Options for everyone!

We do not allow observers in ensure students feel comfortable while taking class.

There is a great ice cream place right next door where they can chill while you are in class!

We want COVA to be as inclusive as possible! That said, for safety reasons, we do have some age requirements for our classes and parties:

- Students ages 12-17 may participate in classes and parties, with the exception of heels classes, with parents’ permission and signed liability waiver.

- If you have a student younger than 12 who is interested in private lessons, please reach out to the studio directly.

- Students must be 18+ to participate in heels classes.

- Age restrictions for specialty workshops and other events will vary depending on the content.

If you can no longer attend class, you MUST cancel your booking at least 4 hours prior to class start time. If you purchase your class with a limited membership or class pack credit and cancel at least 4 hours prior to the class, the credit will be returned to your account. If you purchase a drop-in and you cancel at least 4 hours prior to the class, the class cost will be refunded to your original payment method.

Classes that are NOT cancelled more than 4 hours in advance will be considered a no-show and assessed as follows:

- Your class credit or payment will be forfeited if you are a class pack holder or used our quick payment option. You will not be charged the $25 late cancel fee, you will only lose your credit/payment.

- A $25 late cancel fee will be charged to the card on file if you are a membership holder.

- The class credit/charge will not be refunded.

ALL SALES ARE FINAL | I recognize that refunds are not offered for any class, package, service, workshop, event, or merchandise, unless expressed in writing in the description of that service or merchandise.

- I understand that packages and memberships cannot be shared or transferred.

- I understand that if I purchase a 6-month or annual membership, I am responsible for paying my membership dues on time each month throughout the duration of my membership. I understand that if I choose to cancel a membership early, I am responsible for 50% of the remaining payments owed. I understand that late payments on my membership will result in a $25 late charge.

24-HOUR PRIVATE LESSON & PARTY CANCELLATION POLICY | I recognize that there is a 24-hour cancellation policy for all private lessons and private parties. If I cancel a private lesson or private party 24 hours before its start time, I lose that session and it cannot be rescheduled or refunded.

72-HOUR CANCELLATION POLICY: I recognize that there is a 72 hour cancellation policy for workshop sign-ups. If I cancel a workshop sign-up with less than 72 hours notice, then I lose that session and forfeit payment. If I cancel with more than 72 hours notice, then the payment will go back on my account as a gift card to be used toward future purchases. 

We enforce a strict 5-minute late policy. This means that any student who is not in the studio within 5 minutes of the class start time will not be allowed to take class. Arrival after 5 minutes is considered a late cancellation and will result in the loss of that class credit and any other late cancellation. This is important for safety, as we lock our doors when classes are in session. It’s also important that we don’t interrupt the flow of class for students who are on time.

I understand that COVA Pole and Movement does not allow observers in classes to ensure students safety and comfort.

I understand that classes must have two students or more to run. Classes with less than two students enrolled 4 hours before the start of class will be cancelled. I will be notified via email of class cancellations. In this event, my class credit will be returned to my account for me to use again before its expiration date. 

No alcohol or drugs are permitted in COVA. You also may not be under the influence when entering the COVA space. You may not bring any alcohol or drugs into the studio space either. We take your safety very seriously! We want you to enjoy class not suffer injuries!

Strict policy against hate speech or aggression of any kind. Derogatory comments on the basis of race, gender identity, body size or disability will not be tolerated in our space. Making such comments will result in dismissal from class and inability to return to COVA for future classes. 

Pictures and Videos are only allowed after the warm-up portion of class, and students are only allowed to record themselves. Please respect the privacy of others and do not record/post others without explicit permission. This includes the instructor or any other students. Students may not record entire classes or instructors while teaching. You MUST ask before recording if others are in your video and receive a verbal, consensual “YES” from anyone who will be in the video.

Phone usage is not permitted during classes for calls, texts, social media. If an emergency call/text is needed, you will be required to exit the room to do so. We want you and others to enjoy class without the discretion of your phone.

I understand that I must be registered under my own account for the class I am attending before entering the class. I may be requested to show identification in order to enter class.

All class packages are activated on the date of purchase. I understand that all packages expire if not used by a certain date, and I am informed of expiration dates when making purchases.

I understand that I am responsible for reading the class descriptions and signing up for the appropriate level class. If I do not meet the prerequisites for a class I have signed up for and an instructor deems it either dangerous or disruptive for me to continue taking the class, I may be asked to leave.

I agree to wear proper attire when taking class at COVA Pole & Movement. Attire must cover all nipples and genitalia, even when moving around/dancing on the pole. No transparent material may be worn without proper coverage underneath. No undergarments will be allowed to be used in place of workout attire. PLEASE wear toe covers if wearing sticky/shiny boots to protect our floors from scuffs. 

STUDIO EQUIPMENT MANIPULATION POLICY: In addition to prohibited behaviors outlined in the regular studio policies, under no circumstance while you are in the studio should you try to adjust any of the poles (except to switch between static and spin) or the dividing wall. Our studio staff is trained on the Pole-Away system and moving the dividing wall. If this policy is violated, your studio rental privileges will be revoked. If you need immediate assistance or experience any issues with the poles or the space during your rental, please text or call our studio manager at 757-761-2328. 

SPACE RESET POLICY: When you leave the space, please turn all the lights off, including LED strip lights. Please leave all internal doors (bathroom and studio doors) OPEN, as this assists with our HVAC system.

ADDITIONAL CLEANING POLICY: Please put everything back where it was when you arrived and clean up after yourself. If the space is left unreasonably messy after your session, a $25 clean-up fee will be charged to your account.

PDF of policies + pricing options can be found here.

By purchasing a membership it means you have read and fully understand everything in the membership contract above in addition to all our other general studio policies.

There are absolutely no refunds offered for memberships under any circumstances.

Cancellation policy - If you would like to cancel a 6 month or a 1 year membership before the membership is over 50% of remaining payments are due. Month to month memberships can cancel anytime. No refunds will be given. To cancel a membership you must send an email to info@covapoleandmovement.com.

- Ex: Jane Doe bought a 6 month unlimited membership starting January 1st. It is priced at $200 a month. This means she has a total of 6 payments to make. On March 27th she decided she wanted to cancel her membership. She has 3 payments remaining of the 6 month contract. So she owes 50% of the remaining 3 payments to cancel. So she would owe $200x3 = $600/2 = $300. She owes $300 to cancel her membership immediately and will no longer be able to attend classes. 

Unused classes and open pole sessions do NOT roll over to the next month.

Membership payments will automatically charge every month on the number day that it was originally bought. *Upon request you may change the day your monthly auto-pay happens once in a membership contract, i.e. if you have the 6 month contract you can change it once in that 6 months or if you have a year contract you can change it once in that year. We cannot accommodate requests for payment push backs just for one month, only for a complete payment date change. 

Memberships renew automatically at the end of every cycle. Ex: A 6 month membership will automatically renew when it's finished for another 6 month commitment. If you do not want to renew, you can cancel prior to the renewal date.

In extenuating circumstances COVA Pole and Movement can offer up to a 1 month freeze on memberships. To freeze a membership you must send an email to info@covapoleandmovement.com. 

Default on payments may cause membership usage to be denied. A $25 late payment fee will be charged for any late monthly payments. A late monthly payment is any payment not made on the due date.

- You will receive an email and a text if you miss your automatic payment on your due date. The email will contain a link to make the payment. If this payment is made by the end of the day on your due date, no late fee will incur.

- If you do not make the payment on your due date a $25 late payment fee will be charged and a hold will be placed on your account. You will not be able to sign up for classes until your late payment fee is made. 

ARRIVAL TIME: We require all guests in your party to arrive 15 minutes before your party's start time to fill out waivers and allow time to set up decorations or bring in food/ refreshments (that you supply). If you do not arrive early, your party time will be cut short as we can not start until everyone in the party has completed the waiver. You may arrive as early as 30 minutes before your appointment time.

GUEST COUNT: All participants, including spectators are required to be a part of the guest count for your party.

FOOD/DRINKS: You are welcome to bring decorations/food/drinks. You may bring it all in before the party starts, the food/drink can be enjoyed during the last 15min of the party. The last 15min of your party is celebration time!! We will take photos, snack and drink (if you choose to bring your own) to celebrate your special occasion.

ALCOHOL POLICY: We do not allow alcohol in our studio. If you arrive or any of your guests arrive intoxicated, we will not be able to host your event for your own safety. In this case your party can not be rescheduled and you will not receive a refund. We take your safety very seriously and want you to enjoy your event, not suffer injuries!

PRIVATE PARTY PAYMENT POLICY: All private parties must be paid at least 24 hours before the scheduled date and time. If payment is not received 24 hours in advance of your party time, your booking will not be held and may not be rescheduled and you will not receive a refund for the deposit you have made. All sales are final. No refunds.

PRIVATE PARTY CANCELLATION/RESCHEDULE POLICY: There is a 24 hour cancellation policy for your party. If at least 24 hours notice is given, you may reschedule your party. If less than 24 hours notice is given your payment is forfeited/non-transferable. You must pay in full again for a new party date and time. All sales are final. No refunds. 

PRIVATE PARTY LATE POLICY: If you are more than 30 minutes late, your party will be canceled and you will not be able to be rescheduled. To reschedule, you must pay in full for a new party date/time. All sales are final. No refunds.

PRIVATE PARTY NO SHOW POLICY: If your private party No-Shows all payments are forfeited/non-transferable. You must pay in full again for a new party date and time. All sales are final. No refunds. 

STUDIO EQUIPMENT MANIPULATION POLICY: In addition to prohibited behaviors outlined in the regular studio policies, under no circumstance while you are in the studio should you try to adjust any of the poles (except to switch between static and spin) or the dividing wall. Our studio staff is trained on the Pole-Away system and moving the dividing wall. If this policy is violated, your studio rental privileges will be revoked. If you need immediate assistance or experience any issues with the poles or the space during your rental, please text or call our studio manager at 757-761-2328. 

EMERGENCY PROCEDURE POLICY: You acknowledge you are poling at your own risk, as there will be no other staff members in the space. Please be mindful of your capabilities and limits. You acknowledge in the event of an emergency you have read and familiarized yourself with the following:

- Location of emergency equipment: All emergency equipment (first aid kit, AED, fire extinguisher, etc.)  is on the wall to the right of the main front entrance/door 

- Location of panic button: The panic buttons, which will immediately call 911, are red buttons located on the security code panel by the front desk and behind the door in studio A.

PURCHASE: Be sure you have booked the correct type of space rental for the number of people and use of space planned. If you haven't, you will pay any difference in cost for the correct space rental.

WAIVERS: I agree that I and any other participants in the space rental have signed or will sign the appropriate liability waivers.

STUDIO POLICIES: I agree that I and any other participants in the space rental will respect studio policies, including but not limited to:

- All participants in space rentals agree to respect the studio space by cleaning any equipment and studio property used during the rental, and returning it to its proper space in the studio.

- All participants in space rentals agree to respect our business's neighbors.

- If use of the space for any type of event or workshop includes trash or waste, participants agree to take trash with them to dispose of properly.

- All participants agree to abide by any directions given to them by COVA studio staff. Studio staff have the final say on any of our policies based on what is best and safest for all participants.

TIME: By booking a space rental I agree:

- My booked time includes set-up and breakdown.

- That I will end my rental on time, regardless of what time I arrive at the studio, with respect for others who may be using the space and studio staff. As soon as a rental's time is over, this means that others may be permitted into the space.

- That space rentals are booked in 1-hour increments unless otherwise agreed to with studio staff.

CANCELLATION/RESCHEDULE FOR STUDIO RENTALS POLICY: All studio rental bookings are non-refundable as soon as payment is made. If you need to cancel at any point payment will be forfeited. If you need to reschedule, we require 24-hour notice. Reschedule requests made less than 24 hours in advance will result in forfeiture of rental payment. If you choose the reschedule, you have 3 months to reschedule the booking within from the original appointment date.

72-HOUR CANCELLATION POLICY: I acknowledge that COVA offers students a 72 hour cancellation window for workshops, and if my cancellation policy is different, I will need to specify that when advertising the workshop at COVA. If I cancel my workshop at any point I lose that space rental and forfeit payment.

WORKSHOP MINIMUM ENROLLMENT POLICY FOR INSTRUCTORS: We do not honor minimum requirements for workshops. We are not responsible for the amount of students that sign up. You are renting the space at your own risk. There are no refunds under any circumstance. We will however do our best to advertise as much as possible if you choose tier 2 or 3.

In order to reserve the time you would like for your workshop, payment must be made up front. Space rental slots are not held until payment is received. If you select tier 2 or 3, we will collect the advertising fee upfront along with the space rental fee.

If you would like to book multiple workshops please fill out the “space rental” form again individually for each workshop! We will contact you via email once we receive this form to collect payment. This email will come from COVA's program director Shaina via the studio email address info@covapoleandmovement.com.

CANCELLATION/RESCHEDULE FOR WORKSHOP STUDIO RENTALS POLICY: All studio rental bookings are non-refundable as soon as payment is made. If you need to cancel at any point payment will be forfeited. If you need to reschedule, we require 24-hour notice. Reschedule requests made less than 24 hours in advance will result in forfeiture of rental payment. If you choose the reschedule you have 3 months to reschedule the booking within from the original appointment date.